Introduction: What is ConvertKit and Why it Matters
ConvertKit is an email marketing platform designed specifically for creators, bloggers, and digital marketers. Unlike generic email services, ConvertKit specializes in audience building, segmentation, and automation—making it ideal for those who want to nurture relationships with subscribers and convert them into customers. Its value lies in its ability to help creators monetize their audience through powerful yet intuitive marketing tools.
Core Concepts and Terminology
| Term | Definition |
|---|---|
| Subscribers | People who have joined your email list |
| Forms | Entry points for new subscribers (inline, modal, slide-in, etc.) |
| Landing Pages | Standalone pages designed to convert visitors to subscribers |
| Sequences | Pre-written series of emails delivered in a specific order |
| Broadcasts | One-time emails sent to segments of your audience |
| Tags | Labels applied to subscribers to track interests or behaviors |
| Segments | Dynamic groups of subscribers based on specific criteria |
| Automations | Rules that trigger actions when certain conditions are met |
Getting Started with ConvertKit
Account Setup
- Create account at convertkit.com
- Set up sender information (name, email, physical address)
- Customize email templates with your branding
- Connect your domain for improved deliverability
Building Your First Form
- Navigate to “Forms” section
- Choose form type (inline, modal, slide-in, sticky bar)
- Customize design to match your brand
- Set up incentive email delivery if offering a lead magnet
- Embed form code on your website
Creating a Welcome Sequence
- Go to “Sequences” section
- Name your sequence (e.g., “Welcome Sequence”)
- Add emails with compelling subject lines
- Set timing between emails (e.g., 1-3 days apart)
- Connect sequence to your subscription form
Subscriber Management
Adding Subscribers
- Import existing subscribers (CSV upload)
- Manual entry for individual subscribers
- Create forms for website opt-ins
- Use the ConvertKit API for custom integrations
Organizing Subscribers
- Tags: Manual or automated labels (e.g., “Purchased Course A”)
- Segments: Dynamic groupings based on criteria (e.g., “Active Subscribers who Clicked Link X”)
- Custom Fields: Additional data points beyond name/email (e.g., birthday, preferences)
Subscriber Cleanup
- Run cold subscriber cleanup every 3-6 months
- Use the “Cold Subscribers” filter to identify inactive subscribers
- Send re-engagement campaigns before removing cold subscribers
- Export data before bulk deletion for backup
Email Creation and Management
Types of Emails
- Broadcasts: One-time emails to specific segments
- Sequence Emails: Automated emails in a predetermined order
- Automated Emails: Triggered based on subscriber actions
Email Formatting Best Practices
- Keep width under 600px for optimal display across devices
- Use ConvertKit’s visual editor for easy formatting
- Include plain text versions for improved deliverability
- Personalize using
{{ subscriber.first_name }}liquid tags - Test emails on mobile before sending
Content Enhancement
- Use ConvertKit’s built-in link shortening
- Add countdown timers for urgency
- Insert product cards for merchandise
- Include custom unsubscribe links when needed
- Embed videos or GIFs for engagement
Advanced Automation Workflows
Trigger Types
- Joined a Form: When someone subscribes through a specific form
- Added a Tag: When a tag is applied to a subscriber
- Completed a Sequence: When a subscriber finishes all emails in a sequence
- Clicked a Link: When a subscriber clicks a specific link in your email
- Purchased a Product: When someone buys through ConvertKit Commerce
Action Types
- Add/remove tags
- Subscribe to sequence
- Move to another form
- Delay for specific time period
- Set custom field value
Sample Automation Recipes
Basic Lead Nurturing
- Trigger: Subscriber joins form
- Action: Add tag “New Subscriber”
- Action: Subscribe to Welcome Sequence
- Action: After sequence completion, add tag “Completed Welcome”
Product Launch Sequence
- Trigger: Tag “Interested in Product” added
- Action: Subscribe to Product Launch Sequence
- Action: If link clicked, add tag “Clicked Sales Page”
- Action: If purchase made, remove from sequence and add tag “Customer”
Re-engagement Workflow
- Trigger: Tag “Cold Subscriber” added
- Action: Subscribe to Re-engagement Sequence
- Action: If email opened, remove “Cold Subscriber” tag
- Action: If no engagement after sequence, add “Inactive” tag
Landing Pages and Forms
Landing Page Types
- Squeeze Page: Simple opt-in with minimal distractions
- Webinar Registration: Collects registrations for live events
- Lead Magnet Download: Offers free resource in exchange for email
- Waitlist Signup: Builds anticipation for upcoming products
Form Placement Strategy
- Sidebar: Visible throughout the site
- After post content: Targets engaged readers
- Exit-intent popup: Captures leaving visitors
- Dedicated landing pages: For paid traffic campaigns
Conversion Optimization Tips
- Use clear, benefit-focused headlines
- Include testimonials when possible
- Keep form fields minimal (ideally just email)
- Make CTA buttons stand out with contrasting colors
- A/B test form headlines and button text
Visual Email Editor Guide
| Feature | How to Access | Best Practice |
|---|---|---|
| Text Blocks | Click “+” > Text | Keep paragraphs short (3-4 lines max) |
| Buttons | Click “+” > Button | Use action-oriented text (e.g., “Get Started Now”) |
| Images | Click “+” > Image | Optimize images before upload (under 1MB) |
| Dividers | Click “+” > Divider | Use to separate distinct content sections |
| Product Cards | Click “+” > Product | Include compelling product image and clear pricing |
| Custom HTML | Click “+” > HTML | Test thoroughly before sending |
ConvertKit Commerce Features
Setting Up Products
- Navigate to “Products” section
- Choose product type (digital download, service, etc.)
- Set pricing (one-time, recurring, or pay-what-you-want)
- Upload product images and content
- Configure fulfillment options
Purchase Automations
- Automatically tag customers based on products purchased
- Trigger delivery sequences for digital products
- Set up follow-up sequences for customer nurturing
- Create upsell automations for related products
Analytics and Reporting
Key Metrics to Track
- Subscription Rate: Percentage of visitors who subscribe
- Open Rate: Percentage of subscribers who open emails
- Click Rate: Percentage of openers who click links
- Conversion Rate: Percentage who complete desired actions
- Revenue per Subscriber: Average income generated per subscriber
Report Types
- Subscriber Growth: Track list growth over time
- Broadcast Analytics: Performance of individual emails
- Sequence Performance: Open/click rates across sequence
- Form Conversion: Conversion rates by form
- Revenue Reports: Sales generated through ConvertKit Commerce
Optimizing Based on Data
- A/B test subject lines for important broadcasts
- Test sending time to determine optimal delivery window
- Analyze which content types get highest engagement
- Review unsubscribe reasons to improve content strategy
Common Challenges and Solutions
| Challenge | Solution |
|---|---|
| Low Open Rates | Test different subject lines, sending times, or sender names |
| High Unsubscribe Rate | Review content relevance, sending frequency, and audience targeting |
| Deliverability Issues | Authenticate domain, clean list regularly, avoid spam triggers |
| Low Conversion Rates | Improve call-to-action placement, clarify value proposition, simplify forms |
| Automation Errors | Test workflows with test subscribers before activating |
| List Growth Plateau | Create new lead magnets, optimize form placement, use referral incentives |
Integration Capabilities
Popular ConvertKit Integrations
- WordPress: Embed forms directly into posts/pages
- Shopify: Sync customers and purchase data
- Teachable/Thinkific: Connect course sales to email automation
- Zapier: Connect with 3000+ other apps
- Stripe: Process payments and trigger automations
- Wix/Squarespace: Embed forms on these platforms
Integration Tips
- Use tags to track which platform subscribers came from
- Create platform-specific automations for better targeting
- Test integrations thoroughly before fully implementing
- Document your integration setup for future reference
ConvertKit Best Practices and Tips
Email Frequency Guidelines
- Welcome sequence: 5-7 emails over 2 weeks
- Regular broadcasts: 1-2 times per week for most niches
- Launch sequences: Daily emails during launch periods
- Promotional emails: Limit to 20% of total emails sent
Deliverability Tips
- Maintain list hygiene by removing inactive subscribers
- Use double opt-in for better engagement metrics
- Avoid spam trigger words in subject lines
- Include physical address in footer (legal requirement)
- Set expectations about email frequency during signup
Content Strategy
- 80/20 rule: 80% value-based content, 20% promotional
- Create themed email series around core topics
- Repurpose blog content for email sequences
- Use storytelling to increase engagement
- Plan content calendar quarterly for consistency
Resources for Further Learning
- Official ConvertKit Help Documentation: convertkit.com/help
- ConvertKit YouTube Channel: Tutorials and case studies
- ConvertKit Creator Community: Facebook group for peer support
- “Audience Building” free course by ConvertKit
- Creator Chronicles podcast by ConvertKit
- Official ConvertKit blog for latest features and strategies
Time-Saving Keyboard Shortcuts
| Function | Windows Shortcut | Mac Shortcut |
|---|---|---|
| Save draft | Ctrl + S | Cmd + S |
| Send test | Ctrl + Shift + T | Cmd + Shift + T |
| Preview email | Ctrl + P | Cmd + P |
| Add link | Ctrl + K | Cmd + K |
| Bold text | Ctrl + B | Cmd + B |
| Italic text | Ctrl + I | Cmd + I |
| Undo | Ctrl + Z | Cmd + Z |
| Redo | Ctrl + Y | Cmd + Shift + Z |
This cheatsheet provides a comprehensive overview of ConvertKit’s features and best practices to help you maximize your email marketing efforts. Whether you’re just getting started or looking to optimize your existing strategy, these guidelines will help you build and nurture your audience more effectively.
